E-commerce

E-commerce

Cross-border e-commerce solutions

GRUZ EXPRESS provides services for the delivery of goods from foreign online stores to Russia, Azerbaijan, Georgia and Ukraine.

GRUZ EXPRESS provides a full cycle of order delivery.

Using online stores is based on IT-integration that helps to accelerate business processes and provide world-class service.

 

COMPREHENSIVE PROPOSAL FOR ONLINE STORES:

  • Accepting orders in a country of origin
  • Customs clearance
  • Warehouse services (storage, deconsolidation and order arrangement)
  • Working with returned and refused orders
  • API Integration
  • Cooperating with recipients as to the order delivery

You can submit your application on our website using a feedback form. Our manager will be pleased to contact you!

 

 

Fulfillment

 

Fulfillment is a package of services for e-shops to handle entire order processing, from placing an order up to receipt by a customer.

 

DELIVERY SERVICES

We ensure timely and doorstep deliveries to e-shop customers. Moreover, we deliver goods from your suppliers.

We make you get closer to your clients:



  • Daily acceptance of goods from your suppliers at a time you want
  • Own team of couriers
  • Network of pick-up points
  • Spaced out deliveries, delivery in evenings and weekends*
  • Reporting

 

FINANCIAL SERVICES

  • Receipt of payments in cash or by card*
  • Pay at the door
  • Dealing with current and special accounts
  • Reporting
  • Handy schedule for money transfer

 

ADDITIONAL SERVICES

For more convenience, enjoy our additional services

  • SMS-notification of clients on order delivery status
  • Trying-on the goods upon delivery
  • Partial payment for the order
  • Insurance of the order in the unlikely event of loss or damage
  • Our employee at your warehouse
  • Branded packaging

 

RETURNS PROCESSING

In case of client’s refusal, we will promptly consolidate and return the goods to you

  • Examination of goods upon their return
  • Storage and processing of returns
  • Delivery wherever/whenever you are

 

ONLINE SERVICES

We focus on information support of our clients as we understand the importance of fast data processing.

  • Personal account: a perfect solution for small and medium-sized e-shops
  • IT-integration with your ERP system
  • Online order tracking by its number on the GRUZEXPRESS website

 

WAREHOUSING SERVICES

We provide full range of warehousing services: store goods, consolidate orders, prepare shipping documents.

Warehousing services for e-shops:
  • Consignment storage
  • Cross docking
  • Order consolidation and packing
  • Preparation of shipping documents and delivery note
  • Transfer for delivery
  • Reporting